Whether you are selling, negotiating, interviewing, networking, or leading a team, success depends on convincing other people - and convincing other people depends on making meaningful connections. Nicholas Boothman, an expert on forging instant relationships, shows how to use the tools that belong to all of us - face, body, attitude and voice - to make a dazzling first impression, establish immediate rapport and trust, and master the people-to-people skills that will help you persuade others to embrace and act on your ideas.
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